Research

βœ… Strategy Development & Research

  • Identified customer acquisition strategies (free consultation approach).
  • Conducted market analysis to understand which services we could offer.
  • Selected Facebook groups as our main advertising platform.
  • Drafted and published the consultation offer.

βœ… First Round of Website Analysis (Team Effort)

  • PΓ΅llult Koju (Lead: Ursula)
  • Hiking Baltnorth (Lead: Anette)
  • Boost Yourself (Lead: Kerli)
    β†’ For the first 3 websites, we worked together to standardize our approach, refine audit methods, and ensure consistency in our analysis.

βœ… Client Presentations & Deliverables

  • Each website audit included a report + visual improvements in Figma.
  • Sent personalized pricing proposals for those interested in further updates.
  • Followed up with clients to measure their engagement & interest.

🌟 Project Management & Coordination

  • Took the lead on project planning, scheduling, and documentation.
  • Managed client relationships, scheduled calls, and ensured smooth communication.
  • Organized all research & data in Figma, Notion, and Google Docs.

Β 

πŸ“Š Website Audits & UX Analysis (Lead on 2 Websites)

  • PΓ΅llult Koju:

    • 2 web meetings, 3 phone calls, 11 emails.
    • Identified UX/UI issues (e.g., missing breadcrumbs, poor navigation, incorrect translations).
    • Designed new product page layout in Figma, based on best practices.
    • Provided usability recommendations (font sizes, checkout improvements, clearer pricing).
  • Valgeranna Seikluspark:

    • 1 web meeting, 3 emails.
    • Conducted full UX audit (navigation structure, button responsiveness, mobile design).
    • Suggested cookie policy updates to improve GDPR compliance.
    • Provided recommendations for an improved homepage layout.

Β 

πŸ“Š Technical & UX Research

  • Reviewed existing usability testing methods to refine our approach.
  • Compiled best practices for website accessibility & performance analysis.
  • Tested various tools (PageSpeed Insights, Lighthouse, WAVE, etc.) to measure technical performance.

Β 

πŸ“Š Reporting & Client Communications

  • Wrote detailed analysis reports for clients, explaining problems in non-technical terms.
  • Designed comparison visuals in Figma to highlight before/after improvements.
  • Assisted in pricing proposal creation, customizing services for potential paid clients.

βœ… Time Management β†’ Our initial scope was too broad. We spent too much time on free projects, making it inefficient for business growth.
βœ… Client Communication β†’ Clients weren’t always aware of their website issues, proving the need for simpler, results-focused explanations.
βœ… Market Research β†’ Many small businesses don’t prioritize UX investments, and free consultations attract mostly non-paying clients.
βœ… Future Improvements β†’ Prioritize brief audits instead of full reports, to quickly identify potential paying clients before investing time.

Final Takeaways

πŸ”Ή This project significantly improved my expertise in UX/UI audits, client communication, and project coordination.
πŸ”Ή I gained real-world experience working with businesses, identifying issues, and proposing practical design solutions.
πŸ”Ή Although no direct paying clients were secured, we learned how to refine our approach for future UX consulting projects.

Web Analysis Summary and Suggestions for changes | Valgeranna Seikluspark